Head of Customer Engagement
Servian is one of Australia’s leading data consultancies with a track record of enabling organisations to become data driven. Our leadership team’s founding vision rested on a simple premise, talented technologists matter. This combined with our data-focused approach, ensures we consistently deliver solutions that provide lasting competitive advantage to our clients. Our experience working at the strategic, delivery and operational level gives us a unique advantage in our ability to drive innovative end-to-end solutions across different service levels including Advisory, Consulting and Managed Services. Today we have teams of first-class consultants across Sydney, Melbourne, Brisbane, Canberra, Adelaide and New Zealand.
Servian is a consultant led organisation hiring the top talent in the market is rooted in our founder’s vision and continues to dictate the way we operate. We select our consultants based on their ability to solve challenging, multi-dimensional problems that require a deep technical and business understanding. As a result, we have developed a first class team focused on delivering business value.
Our teams drive competitive advantage for our customers by enabling them to become data driven. We work collaboratively with clients to leverage their data assets and deliver innovative solutions that drive business value and growth through our four core pillars of Data & Analytics, Digital, Customer Engagement and Cloud & Technology.
We deliver this value through three service lines:
These services lines are offered across four key solution domains:
Data + analytics
Data alone isn’t enough to drive competitive advantage. We help businesses build strong data foundations and develop advanced analytics capabilities that drive decision-making and maximise business performance.
Data lies at the heart of our digital practice. We use our experience in building data and analytics solutions to develop immersive digital experiences that will engage your customers.
Increasingly, organisations are adopting a customer first mindset. We put your customer data to work to build a deep understanding of your markets and execute campaigns that attract, engage and retain customers.
Cloud + technology
Every hour spent managing your infrastructure is an hour not spent on core business operations. We focus on using innovations in cloud and technology to drive efficiencies in your organisation.