We help organisations just like yours understand and maximise their business performance using the power of data and analytics.
From strategy through implementation to ongoing support, our consulting services are designed to assist our customers with the information management lifecycle, end-to-end.
Analytics8 is an independent advisor provided unbiased advice to meet your business needs. We do not resell software.
Founded in Australia in 2002, we support our customers from our offices in Australia and the USA.
Customer analytics solutions generate data-driven customer insights and differentiate your organisation by maximising the value of every micro-decision when interacting with customers and prospects.
Identify and detect customers at risk of leaving. Provide insights to optimise retention offers.
A comprehensive data model and analytical solution developed to track and forecast individual customer experiences with an unparalleled customer-centric focus.
Place the understanding of a customer into the context of all other customers, in terms of value, behaviour and customer experience.
Voice Of The Customer
Understand the options of customers and analyse what is being said about your brand or product through advanced text analysis, sentiment analysis and context extraction.
Next Best Offer and Action
Recommendation systems apply time-sensitive contextual data to deliver the ideal outcome, tailored to each customer through the right channel.
Customer Lifetime Value
Apply a commercial lens to the customer lifecycle relative to the revenue and costs associated with servicing the customer or micro-segment.